Privacy Policy
Effective Date: June 18, 2025
1. Introduction
Retinex Media ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our AI-powered YouTube SaaS platform.
2. Information We Collect
We may collect personal information including your name, email address, payment information, billing address, IP address, device information, browser type, usage activity, referral data, and any data you input into our platform for content generation.
3. How We Use Your Information
We use your information to provide services, process payments, communicate updates, personalize your experience, improve the platform, perform analytics, and comply with legal obligations.
4. Data Retention
We retain personal data for as long as necessary to provide our services, comply with applicable laws, resolve disputes, and enforce our agreements.
5. Data Protection & Security
We implement industry-standard security measures to protect your personal data. However, no transmission method is 100% secure. You acknowledge this risk by using our platform.
6. Third-Party Services
We may use trusted third-party services for payment processing, analytics, hosting, and customer support. These providers are contractually obligated to protect your data according to their own privacy policies.
7. GDPR Compliance (For EU Users)
If you are located in the EU, you have rights under GDPR including access, correction, deletion, restriction, data portability, and objection. To exercise these rights, contact us at support@retinexmedia.com.
8. Children's Privacy
Our platform is not intended for use by children under 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
10. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us at support@retinexmedia.com.